Emergency Procedures

We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning, snake bites and a range of injuries.

If your emergency is during our opening hours, your pet will be assessed by one of our veterinarians. We will aim to provide an estimate of the costs involved with your case, however, please be aware that with emergency procedures costs can vary depending on what services and treatments are required. Our veterinarians will keep you updated regularly during the course of your pet's stay in hospital. In some cases we may need to refer to a veterinary specialist centre or 24-hour emergency facility.

Outside of our opening hours, we work in conjunction with the teams at:

​Advance Vet Care
​26 Robertson Street, Kensington
​Ph: (03) 9092 0400

Animal Referral Hospital
72 Hargrave Ave, Essendon Fields
Ph: (03) 9379 0700.

They are both open 24 hours for emergency and critical care.


Please contact us to discuss our after-hours emergency arrangements, it’s always nice to know this information before you actually need it.